For more than a decade, U•NEAR has offered business solutions based upon personalization and integrated management of contacts between companies and their customers through their various relationship channels.
Contact us and learn more about how companies that generate a high contact volume have applied our solutions to areas as varied as sales, collections, fraud prevention, customer relations, and service management - and how these have increased sales, lowered costs, increased their agility, and acheived great results in terms of customer loyalty and quality.
solutions
We provide our clients with the best channel-based intelligent relationship practices, with the goal of turning each contact into a business opportunity. We have developed an innovative technological platform called U•channels based on decision-making rules that facilitate the implementation of these strategies. This platform encourages integration among different channels, allowing events to be handled in real time and providing a singular vision of customer behavior at different points of contact. This leads to a quick understanding and the potential to leverage new opportunities.
The solutions offered complement the available legacy systems and are implemented in a way that causes very little interference in the technological environment. They can be run directly by business managers in a way that increases their autonomy and guarantees speed when implementing new strategies.
news
U.NEAR´s solution helps Bank Santander to integrate relationship channels and increases revenues.
The use of a solution that supports event-oriented actions within channels increased 80% loan revenues and also improved customer satisfaction.
contact us
Marketing
marketing@unear.net
+55 11 3089-8855